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24 J. Legal Ethical & Regul. Isses 1 (2021)
Medical Interpreter Challenges during in-Person Interpretation Session: A Systematic Review

handle is hein.journals/jnlolletl24 and id is 3174 raw text is: Journal of Legal, Ethical and Regulatory Issues MEDICAL INTERPRETER CHALLENGES DURING IN- PERSON INTERPRETATION SESSION: A SYSTEMATIC REVIEW Aisyah Jahidah binti Samsudin, Universiti Sains Islam Malaysia (USIM) Tg Ainul Farha binti Tg Abdul Rahman, Universiti Sains Islam Malaysia (USIM) Hayati binti Ismail, Universiti Sains Islam Malaysia (USIM) ABSTRACT In a world where geographic boundaries have become blurred lines, & medical treatments can be obtained in all parts of the world, the role of medical interpreters has become increasingly essential roles to attract foreign patients in the medical tourism industry. The medical interpreter acts as a mediator in bridging the gaps between medical teams and patients. However, a medical interpreter's level of ability and skills is often a restriction on an excellent interpretation session to be made. This study aims to analyse medical interpreter challenges during in-person interpretation sessions. A literature review guided by Reporting standards for Systematic Evidence Syntheses (ROSES) is conducted using three databases: Scopus, Dimensions, and Google Scholar. Twenty-five articles are being reviewed after undergoing the identification, screening, and eligibility process of a systematic review. These data have achieved appraisal quality as they have been reviewed by the Critical Appraisal Skill Programme (2018), CASP Qualitative Studies Checklist. Further review of these articles resulted in four main themes: language proficiency skills, communication skills, interaction with medical teams, and interaction with patients. Specific training for overcoming these barriers is suggested to encourage the development of interpreters' role in communication service. This study recommends a quantitative approach in the future to obtain precise results statically. Keywords: Medical Interpreter, Challenges, In-Person Interpretation, Medical Tourism, Systematic Literature Review INTRODUCTION Language serves as a conduit for knowledge exchange as it seeks to improve the effectiveness of social interaction. Health tourism has grown to be a significant industry in many countries, greatly contributing to the convergence of national expenditures. This industry, however, cannot avoid involving foreign patients who face contact and language barriers, as it needs cultural and linguistic diversity. The demand for medical interpreters has increased recently as the medical sector continues to grow. The medical interpreter serves as a liaison between international patients and medical teams, bridging the language and cultural divide. As a result, patients will experience increased comfort when seeking treatment in another country. Generally, many types of interpreting approaches, such as consecutive or simultaneous interpreting, are used to bridge language gaps (Leng et al., 2010). Hornberger, et al., (1996) mentioned that the term consecutive interpretation refers to the interpretation given after a speaker has finished speaking, while simultaneous interpretation happens when the interpreter simultaneously hears the original speech and interprets it. Additionally, interpretation can be provided in a variety of ways, including in-person, telephonic, video conferencing, and using technological devices. As a result, each method generates a unique set of challenges in effectively transmitting information to patients. BusiessEthis ad RgulaoryComliane 144-044-4-S-22 Volume 24, Special Issue 1, 2021 Business Ethics and Regulatory Compliance 1544-0044-24-S1 -225