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26 J. Consumer Pol'y 419 (2003)
Technology, Families, and Privacy: Can We Know Too Much about Our Loved Ones?

handle is hein.journals/jrncpy26 and id is 419 raw text is: Robert N. Mayer
Technology, Families, and Privacy:
Can We Know Too Much About
Our Loved Ones?
ABSTRACT. Both an array of privacy advocates and a body of privacy policies have
emerged to reduce threats to personal privacy posed by Big Government and Big
Business. Technologies that threaten personal privacy when employed by large insti-
tutions are increasingly being used by family members to track one another, but without
a comparable level of societal scrutiny and control. This paper examines four such
technologies - internet tracking software, global positioning systems, miniature
cameras, and genetic tests - to gauge their level of use and public acceptance and
then to consider their impact on family relations, especially those between parent
and child and between spouses. While these technologies are intended to promote
the safety of family members, by disrupting personal privacy, they may also provoke
a number of counterproductive responses that reduce safety. Moreover, the deployment
of these technologies may inhibit the development of trust and trustworthiness within
the family. Partly owing to a lack of understanding of how new technologies affect
family relations, both formal and informal efforts to control these technologies have
been slow to develop.
Bombarded with news about international terrorism, identity theft, and
uncontrollable diseases, individuals feel compelled to sacrifice some
of their personal privacy for greater health, safety, and security. Most
people are willing to accept increased surveillance (by hidden cameras
or internet-monitoring software) and access to their stored personal
data (such as financial transactions, telephone calls, or educational
records) if less privacy translates into fewer threats to physical, mental,
or financial well-being.
When surveillance and accessing personal information are con-
ducted by governments or businesses, people give up their privacy
grudgingly. Privacy advocates and government privacy guardians
ensure that new technologies like Carnivore (to intercept and analyze
email messages) and programs like Total Information Awareness(to
mine telephone records, bank accounts, medical histories, and travel
data) are hotly debated and closely scrutinized. This same delibera-
tion and control disappears, however, when technologies are used
 Journal of Consumer Policy 26: 419-439, 2003.
I   2003 Kluwer Academic Publishers. Printed in the Netherlands.