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26 Technium Soc. Sci. J. 250 (2021)
Total Quality Management (TQM) Tahfidz Al-Qur'an Islamic Boarding School: A Study at Tahfidz Daarul Qur'an Islamic Boarding School Tangerang

handle is hein.journals/techssj26 and id is 250 raw text is: -2 Technium Social Sciences Journal Vol. 26, 250-261, December, 2021 S SOC SS JISSN: 2668-7798 www.techniumscience.com Total Quality Management (TQM) Tahfidz Al-Qur'an Islamic Boarding School : A Study at Tahfidz Daarul Qur'an Islamic Boarding School Tangerang Abdul Hamid Arribathi, Agus Suradika 2, Sopa3 Fakultas Sains dan Teknologi Universitas Raharja Tangerang, 23Universitas Muhammadiyah Jakarta abdulhamidcraharia.info', agus.suradika(&umi ac id2, sopaar07@gmail.com3 Abstract. Generally, there is a gap in Total Quality Management (TQM) of education in the application of the management of tahfidz al-Qur'an in Islamic boarding schools. The purpose of this study is to determine the Total Quality Management (TQM) model of the Tahfidz al-Qur'an Islamic Boarding School which is based on the Edward Sallis Education TQM model, in order to realize the National Education Standards (SNP). This research uses descriptive qualitative method. The research site is a modern Islamic boarding school at the Tahfidz Daarul Qur'an Islamic Boarding School, Tangerang City, Banten, Indonesia. Data collection techniques in this study used in-depth interviews, observation and literature. While data analysis in making decisions using Miles and Huberman (data reduction, data presentation, and drawing conclusions). The results showed that there were 12 elements of TQM Pesantren Tahfidz al- Qur'an, including: leadership, commitment to quality, customer satisfaction, continuous improvement, integrated curriculum and learning evaluation, learning media and models, education & training, infrastructure standards, finance and financing, public relations and pesantren, unity of vision and mission, and objectives, as well as analyzing the situation. Keywords. Total Quality Management, Islamic Boarding School, and Tahfidz al-Qur'an 1. Introduction Pesantren is the oldest education that is uniquely Indonesian (Zamakhyari Dhofier, 2011), both based on memorizing the Qur'an (tahfidz) and classical books. He has contributed a lot to the nation and state, especially in human resources (SDI) in various fields. Over time, Islamic boarding schools have undergone changes in curriculum, infrastructure, and management in order to remain accepted and able to respond to the needs of the community according to the demands and conditions of the times. However, these changes are deemed not able to meet the expectations and needs of the community, especially in quality and consumer satisfaction, it is proven that there are still gaps and obstacles in the management of the Tahfidz Al-Qur'an Islamic Boarding School, including: leadership is still centralized, the curriculum has not been structured comprehensively and systematically, infrastructure is not standard (Andin Arofah, 2020), education and education staff do not meet the standards of the applicable laws (Inas Widyanuratikah, Dwi Murdaningsih,2020), the welfare of educators is not adequate, the quality of students (students) is not as expected (Marlinda, 2019), and the elements of financing 250