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4 IJODR 32 (2017)
Recent ODR Developments in China

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Recent ODR Developments in China


FANG Xuhui*


The presentation topic I selected for the conference was based on a prediction
made by Professor Richard Susskind, the Strategy and Technology Adviser to the
Lord Chief Justice of England and Wales, after he visited Hangzhou West Lake
Court in 2017. Professor Susskind said that he believed that China would become
the next world leader in legal technology. I cannot quote this prediction without
referring, by way of evidence, to the work of a number of Chinese lawyers for
their contributions to recent online dispute resolution (ODR) developments in
China who have all helped ODR to now become an essential part of 'Diversified
Dispute Resolution' as promoted by the Supreme People's Court (SPC). As a result
of their contributions, ODR is no longer now just a theory but is beginning to
form part of the accepted practice in China's justice system.
    Judge CHEN Liaomin, the vice president of West Lake Court, was the first
Hangzhou judge to whom I showed ODR after I had learnt about it from attend-
ance at the annual International Forum on Online Dispute Resolution a few years
ago. Since then, she has promoted ODR enthusiastically. Judge CHEN is now
known as China's leading judicial protagonist of court technology.' In July 2017,
Judge CHEN showed Professor Susskind how the legal technology worked in the
court. Professor Susskind subsequently wrote:

    I was hugely impressed with what I saw: online legal help for court users;
    facilities for the e-filing of documents; virtual courts (enabling hearings by
    video); speaker-independent voice recognition (they have no need now of
    stenographers); and a demonstration of their first-generation online court
    services. As I tweeted afterwards, a highlight at the end of the visit was a con-
    versation with Judge Chen using a two-way, real-time voice recognition and
    translation system.2

After visiting Hangzhou Westlake Court, Professor Susskind expressed his
impression:




*   FANG Xuhui is Law Professor of Nanchang University, associated researcher at Cybeijustice of
    University of Montreal, Senior Counsel of E-Better Business in Shenzhen, mediator of
    International Commercial Mediation Center for Belt & Road Initiative in Beijing and special
    mediator at Futian District Court of Shenzhen People's Court.
1   R. Susskind, 'China as the Next Leader in Legal Technology?', 12 August 2017, available at:
    https://www.scl.org/articles/9979-china-as-the-next-leader-in-legal-technology, last accessed 20
    June 2018.
2   Id.


International Journal on Online Dispute Resolution 2017 (4) 2