About | HeinOnline Law Journal Library | HeinOnline Law Journal Library | HeinOnline



64 Int'l J.L. & Mgmt. 1 (2022)

handle is hein.journals/ijlm64 and id is 1 raw text is: The current issue and full text archive of this journal is available on Emerald Insight at:
https://www.emerald.com/insight/1754-243X.htm

The mediation effect of quality of
worklife and job satisfaction in
the relationship between spiritual
leadership to employee
performance
Riane Johnly Pio
University of Sam Ratulangi, Manado, Indonesia
Abstract
Purpose - This study aims to determine the effect of mediation on quality of work life (QWL) and job
satisfaction in the relationship between spiritual leadership and employee performance conducted on nursing
staff of private hospitals in North Sulawesi.
Design/methodology/approach - This study focuses on a private hospital in North Sulawesi. The
population in this study is all nurses working in three hospitals which became the object of study totaling 292
people. Analysis of structural equation modeling (SEM) is used to test the hypotheses. In this study, the data
used are primary data collected by distributing questionnaires. Data were analyzed using qualitative
descriptive methods and, the researcher presented data by describing sorted or organized data and documents
obtained and scientifically stated.
Findings - First, spiritual leadership does not directly affect employee performance. Second, quality of
worklife as a mediating variable in the relationship between spiritual leadership to employee performance.
Given the marked positive coefficient indicates that the higher the spiritual leadership will cause the higher
the employee performance if mediated quality of worklife is also higher. Because the direct effect of spiritual
leadership to employee performance is insignificant (with positive coefficient), indicate that quality of
Worklife as pure moderator, means that spiritual leadership has a relationship to employee performance, only
if the employee has the quality of worklife. Third, quality of Worklife as a mediating variable in the
relationship between spiritual leadership to employee performance. Given the marked positive coefficient
indicates that the higher the spiritual leadership will cause the higher the employee performance if mediated
job satisfaction is also higher. Because the direct effect of spiritual leadership to employee performance is
insignificant (with positive coefficient), indicate that quality of worklife as pure moderator means that the
spiritual leadership has a relationship to employee performance, only if the employee has the quality of
worklife.
Research limitations/implications - The data in this study is still limited to nurses who work in
hospitals based on religious foundations and is limited to one city only Manado City North Sulawesi province
in Indonesia.
Practical implications - The implications of the results of this study for the development of science are
significant by contributing to the discipline of organizational behavior, human resource management and
leadership. For people in particular who need health services, the results of this study provide references in
choosing organizations engaged in health services whose standards of service have spiritual leadership
values. And the implications of the results of this study have consistency with the findings in this study, that
the performance of nurses can be influenced by spiritual leadership from the quality of work-life that includes:
opportunities to grow, participate in decision-making, have a sense of pride in work, and conditions of work
environment Perceived and experienced by nurses getting better and more positive. Likewise, if the nurse's
job satisfaction increases because of the well-paying salary, promotion, work team, supervisor and job it will
contribute to the improved performance of the nurse.
Originality/value - Originality for this paper shows mediation effect of quality of worklife and job
satisfaction in relationship between spiritual leadership toward employee performance; no previous study has

Quality of
worklife and
job satisfaction

Received 2 July 2018
Revised 9 March 2019
29 May 2020
14 August 2020
Accepted 18 September 2020

International Journal of Law and
Management
Vol. 64 No. 1, 2022
pp. 1-17
ŠEmerald Publishing Li td
1754-243X
DOI 10.110M/JLMA 07-2018-0133