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B-419893.27 Jul 05, 2023 1 (2023-07-05)

handle is hein.gao/gaoown0001 and id is 1 raw text is: G U.S. GOVERNMENT ACCOUNTABILITY OFFICE 441 G St. N.W. Comptroller General Washington, DC 20548 of the United States Decision Matter of: Better Direct, LLC File: B-419893.27 Date: July 5, 2023 Robert C. Warnicke, Esq., Warnicke Law PLC, for the protester. Peter G. Hartman, Esq., Department of Homeland Security, for the agency. Mary G. Curcio, Esq., and John Sorrenti, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST 1. Agency reasonably eliminated protester's proposal from award consideration where the proposal included an incomplete attachment that was required by the solicitation. 2. Protest is denied where agency may, but is not required to, engage in clarifications with protester to allow protester to submit complete attachment. DECISION Better Direct, LLC, a historically underutilized business zone (HUBZone) and service- disabled veteran-owned small business (SDVOSB) concern, of Tempe, Arizona, protests that the Department of Homeland Security (DHS) unreasonably eliminated its proposal submitted in response to request for proposals (RFP) No. 70RTAC21 R00000003, issued for information technology hardware and software. Better Direct asserts that the elimination of its proposal for failing to complete a required attachment was unreasonable when the agency already possessed the relevant information. Better Direct further protests that the agency should have engaged in clarifications to allow the protester to correct this clerical error. We deny the protest.