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B-259562.2 1 (1996-01-18)

handle is hein.gao/gaocrptadpo0001 and id is 1 raw text is: Comptroller General of the United States Washington, D.C. 20548 Decision Matter of: Air-Flo Cleaning Systems File: B-259562.2 Date: January 18, 1996 Lawrence S. Mozham for the protester. Christopher J. Aiple for Service-Tech Corporation, an interested party. Phillipa L. Anderson, Esq., Philip Kauffman, Esq., and Jeanne Anderson, Esq., Department of Veterans Affairs, for the agency. Christina Sklarew, Esq., and Michael R. Golden, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Agency reasonably downgraded the protester's proposal because it failed to include information required by the request for proposals and because its past performance was reasonably found deficient based on the agency's experience with the protester under prior contracts. DECISION Air-Flo Cleaning Systems protests the rejection of its proposal by the Department of Veterans Affairs (VA) under request for proposals (RFP) No. 539-11-95, for duct- cleaning services at the VA Medical Center in Cincinnati, Ohio. Air-Flo contends that its technical proposal was improperly evaluated, and that its low price should have entitled the firm to the award. We deny the protest. The RFP stated that award would be made to the responsible offeror whose offer conformed to all requirements of the solicitation and was considered to be most advantageous to the government, price, and other factors considered. Further, the RFP expressly reserved the right to award the contract to other than the offeror whose price was lowest and provided that the evaluation of proposals would be based on the following factors, listed in descending order of importance: technical approach, past performance, and price. Each factor, including price, was to be scored and firms were to be ranked based on the combined score. The RFP provided detailed instructions for preparing proposals, directing offerors to furnish as part of their proposals: 254117