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B-261975 1 (1995-11-09)

handle is hein.gao/gaocrptacdo0001 and id is 1 raw text is: 


Comptroller General
of the United States
Washington, D.C. 20548

Decision




Matter of: American Van Services, Inc.-Claim for Reimbursement of Amounts
            Collected by Offset for Loss or Damage to Household Goods

File:       B-261975

Date:       November 9, 1995

DIGEST

The General Accounting Office will not question an agency's calculation of the value
of the damages to items in the shipment of a member's household goods unless the
carrier presents clear and convincing evidence that the agency acted unreasonably.

DECISION

This is in response to an appeal of a Claims Group settlement1 which denied the
claim of American Van Services, Inc., for reimbursement of amounts collected by
offset for loss or damage to household goods. We affirm the Claims Group's
settlement.

Under government bill of lading No. SP-224-223, American delivered the household
goods of Army Major Wendy R. Mullins from storage-in-transit on October 12, 1993.
At delivery the carrier's agent noted some missing and damaged items on
Department of Defense (DD) Form 1840. Major Mullins later noted more missing
and damaged items on DD Form 1840R. The DD Form 1840R was sent to American
on December 1, 1993. Major Mullins filed a claim with the Army. The Army settled
her claim and demanded $1,319.00 from American. In response American offered
$542.25. The Army reduced its claim to $1,237.00, which was collected from
American by setoff. The Army has since offered a refund of $36.78, but American
claims further reimbursement.

A prima facie case of carrier liability is established by a showing that the shipper
tendered property to the carrier, that the property was not delivered or was
delivered in a more damaged condition, and that the amount of damages has been
determined. The burden of proof then shifts to the carrier to rebut the Drima facie
liability. See Missouri Pacific Railroad Co. v. Elmore & Stahl, 377 U.S. 134 (1964).


1Settlement Z-2862118, Apr. 11, 1995.


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