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GAO-20-111R i (2019-10-31)

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2020 Census

Status Update on Early Operations






This correspondence is the first in a series of updates meant to provide timely
reporting on 2020 Census activities and operations. This update includes
information from GAO's ongoing work on in-field address canvassing, hiring for
early operations, information technology (IT) systems development and testing,
and cybersecurity.
In recent years, GAO has identified challenges that raise serious concerns about
the Census Bureau's (Bureau's) ability to conduct a cost-effective count of the
nation, including new innovations, acquisition and development of IT systems,
and other challenges. In 2017, these challenges led us to place the 2020 Census
on GAO's High Risk list.
Early Operations for the 2020 Census Are Generally on Track
The Bureau is generally on track to meet upcoming selected key dates. In
August 2019, the Bureau began in-field address canvassing, which helps ensure
a complete and accurate list of addressees that the Bureau uses to invite
residents to participate in the Census. As shown below, the Bureau experienced
high levels of productivity for the in-field address canvassing operation, which
finished in early October 2019.

Weekly In-Field Address Canvassing Productivity

Address Canvassing Productivity Blocks (in thousands)
1,200
1,000
800
  600
  400
  200
  0
                   ~0N,
      (\   \    1b\     lb

 Expected Blocks Completed 0 Blocks Completed
 Source GAO analysis of data from the Bureau's Unified Tracking System. I GAO-20-111R
 The Bureau Is Taking Actions to Address Key Identified Risks and
 Challenges, but Significant Work Remains
 The Bureau is experiencing delays in hiring for early operations, citing delays in
 processing background clearances and greater than expected attrition, as shown
 below. The Bureau plans to address these challenges by adapting its hiring and
 onboarding process for peak operations in May 2020, including recruiting more
 applicants, expanding the number of locations for selected applicants to get
fingerprinted, and providing additional training for replacement hires.


United States Government Accountability Office