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NSIAD-85-115 1 (1985-07-10)

handle is hein.gao/gaobabfdy0001 and id is 1 raw text is: BY THE U.S. GENERAL ACCOUNTING OFFICE Report To The Secretary Of The Army Army's Quality Deficiency Report System: Generally Effective But Some Changes Needed he Army reports quality deficiencies on fielded items hrough its Quality Deficiency Report System. AO found that when product assurance personnel Investigated a reported deficiency, the investigation was generally adequate to identify a solution to the p roblem. But in many cases, investigations could not e conducted because defective items were not avail- able for examination. There were two primary reasons 'or this: (1) defective items were held in uncontrolled storage space, which allowed for loss, damage, or inadvertent disposal, and (2) installations disposed of ;he items after the prescribed 45-day holding period xpired but before the investigations were completed. AO is recommending that the Secretary of the Army irect Army personnel, at least on a test basis at elected installations, to keep the items in controlled torage space until authorized for release by the responsible command. If the test proves cost efffective, these actions should be implemented Army-wide. DOD agreed with GAO's recommendations. 127378 U GAO/NSIAD-85-115 JULY 10, 1985