Better Planning Needed By Postal Service In Relocating Mail Processing Operations V. GGD-81-11

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GGD-81-11 1 (1980-12-18)

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REPORT BY THE

Comptroller General

OF THE UNITED STATES

Better Planning Needed

By Postal Service In

Relocating Mail Processing Operations

The Postal Service's relocation of its mail proc-
essing operations from York to Lancaster,
Pennsylvania, reflected inefficiency in the
transfer, poor handling of personnel actions,
and poor communication between manage-
ment officials and employees.

GAO recommends that the Postal Service re-
vise its guidelines for future relocations to re-
quire that

--employees are informed about the
transfer,

--adequately trained personnel are avail-
able to handle postal operations, and

--staffing levels projected by economic
feasibility studies are sufficient to
handle the facilities' workloads.

GGD-81-11

DECEMBER 18, 1980

C.

113990

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