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              Congressional_______
              R   esearch Service






Tester Lawsuits Under the Americans with


Disabilities Act



January 24, 2024

This term, the Supreme Court granted review in Acheson Hotels, LLC v. Laufer, a case asking whether
testers (people who seek to identify legal violations but do not necessarily intend to patronize the
business they are investigating) have standing to enforce a disability law regulation. On December 5,
2023, the Supreme Court issued an opinion dismissing the case as moot. Deborah Laufer sued a hotel in
Maine for its failure to provide information about accessible hotel rooms on its website. Laufer argued
that the hotel violated a regulation, the Reservation Rule, enforcing the Americans with Disabilities Act
(ADA).  Laufer never intended to book a hotel room in Maine, and she sued hundreds of hotels for similar
violations. Eventually, she singlehandedly generated a circuit split on whether someone who never plans
to make a reservation has standing to enforce the Reservation Rule. The Supreme Court granted certiorari
to resolve this issue, but because the Court dismissed the case as moot after Laufer withdrew her claims,
the underlying legal question that triggered the circuit split remains unresolved.
Beyond  the specific question presented in Laufer, the case highlights issues of continuing salience under
the ADA  as a whole, including who has standing to sue, the role of private litigants in enforcement, and
the potential for misconduct in high-volume litigation. This Sidebar reviews the case, briefly discusses
these broader issues, and identifies potential considerations for Congress.

The   Americans with Disabilities Act and the Reservation Rule

The ADA  requires businesses, nonprofits, and state and local governments to accommodate people with
disabilities. The statute covers three major areas of public life: employment (Title I), public services by
state and local governments (Title II), and public accommodations by businesses and nonprofits open to
the public (Title III). Businesses open to the public must generally make reasonable changes in policies or
procedures (such as allowing service animals inside) or modifications in the built environment (such as
providing wheelchair ramps). Architectural barriers must be removed when access is readily achievable.
In addition, the ADA requires that new buildings be designed and constructed to meet accessibility
standards. People denied access can bring lawsuits against covered entities. For public accommodations,
private litigants may seek attorney's fees and injunctive relief (that is, changes to make a business
accessible) but may not recover damages.

                                                                 Congressional Research Service
                                                                   https://crsreports.congress.gov
                                                                                      LSB11110

CRS Legal Sidebar


Prepared for Members and
Committees of Conaress -