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Tabulating COVID-19-Related Fraud and

Financial Loss



March 31, 2021
Fraudsters have leveraged the Coronavirus Disease 2019 (COVID-19) pandemic to take advantage of
both individuals and organizations. Their schemes range from posing as representatives of a charitable
organization or government agency and tricking individuals into providing money or personally
identifiable information (PII), to selling bogus or counterfeit treatments or vaccines for COVID-19 or
protective equipment and medical devices, that may or may not be delivered after victims submit
payment. Scammers have also tried to use stolen PII to gain access to and steal unemployment benefits
and economic impact payments provided pursuant to the Coronavirus Aid, Relief, and Economic Security
Act (CARES  Act; P.L. 116-136) and other legislation aimed at providing COVID-19-related relief and
recovery.
While the pandemic has created new opportunities for fraudsters, they still rely upon a number of tried-
and-true tools to scam victims or gain access to information, accounts, and resources. For instance, they
continue to make robocalls, phish for information through emails and social media, install malware on
unsuspecting users' devices, and exploit technology vulnerabilities. In addition, criminals leverage both
the surface web and dark web to facilitate these schemes.
In conducting oversight over federal law enforcement's efforts to investigate COVID-19-related fraud and
the associated financial losses, policymakers may look to available data surrounding these scams to aid
them with their work.

Reporting COVID-19 Scams

There is no central repository where individuals and organizations report complaints of fraud, COVID-19-
related or otherwise. However, there are a number of reporting systems for the public to report suspected
incidents of fraud, and those systems may share information to help law enforcement collect and
deconflict public complaints about such incidents, including those related to COVID-19. Examples of
federal entities to which victims may report include the following:
      National Center for Disaster Fraud (NCDF). The NCDF is a repository for the public
       to report complaints of disaster-related fraud to the Department of Justice (DOJ). It was
       created in the wake of Hurricane Katrina and continues to serve as a resource for

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