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Case Citations [1] (Spring 2025)

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                             THE AMERICAN


                             LAW INSTITUTE



                                     Spring 2025 Citations



                      CONSUMER CONTRACTS



§ 2. Adoption of Standard Contract Terms

D.Ariz.2024. Com. (2) quot. in sup., quot. in case cit. in sup. (citing § 2 of T.D., No. 2, 2022, which is
now  § 2 of the Official Text). Customer filed a class action against credit union, alleging that it violated
federal regulations by failing to clearly disclose its overdraft practices. This court denied credit union's
motion to compel arbitration pursuant to an arbitration provision that it added to its standard terms years
after customer opened her account, holding that customer was not bound by the provision, because
credit union's notice of the modification failed to inform customer that she had the right to opt out of the
change. The court pointed out that the notice itself was otherwise reasonable under Restatement of
Consumer  Contracts § 2, because it was delivered at the top of customers' monthly bank statements in a
brightly colored banner that informed customers that credit union had changed how legal disputes
related to the accounts would be handled and provided customers with a website link that led customers
directly to the updated terms. Cornell v. Desert Financial Credit Union, 684 F.Supp.3d 958, 967-970.

Mass.2024. Cit. in sup. and cit. in case cit. in ftn., com. (5), illus. 8, and Rptr.'s Notes quot. in ftn.
(citing § 2 and quoting com. (5), illus. 8, and Rptr.'s Notes of T.D. No. 2, 2022, which are now § 2 of
the Official Text). User of a ride-sharing application sued operator of the application and driver of a
vehicle in which user was a passenger, seeking to recover damages for injuries from a motor vehicle
accident that occurred during a ride user ordered through the application. The trial court denied
operator's motion to compel arbitration pursuant to the application's terms, finding that user did not
have reasonable notice of the terms and had not manifested assent to them. This court reversed and
remanded, holding that user manifested assent to the application's terms such that its terms were
enforceable. The court pointed out that, although it had concluded that a contract was formed between
the parties, user still had the opportunity to present defenses challenging the contract's enforceability,
because user's remedies were analytically separate from the issue of contract formation under
Restatement of the Law of Consumer Contracts § 2. Good v. Uber Technologies, Inc., 234 N.E.3d 262,
282, 285, 289.

§ 3. Adoption of a Modification of Standard Contract Terms



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