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Case Citations [i] (Fall 2025)

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                            THE AMERICAN


                            LAW INSTITUTE



                                     Fall 2025 Citations



     PRINCIPLES OF THE LAW OF SOFTWARE

                                 CONTRACTS



Generally

C.A.7, 2024. Cit. generally in law review art. in ftn. to conc. op. Online consumer filed a putative class
action against home improvement retail company, alleging that retail company did not disclose a pickup
service fee for an online order and used the fee to manipulate the advertised price. The district court
granted retail company's motion to compel arbitration, finding that the parties entered into an arbitration
agreement and that consumer's claims fell within its scope. This court affirmed, holding that the online
store provided reasonably conspicuous notice of the company's terms, which included an arbitration
provision, and that consumer assented to the terms by clicking the submit button to complete her
purchase. The concurrence argued that the majority's multi-factor analysis failed to account for the
realities in the online marketplace, pointing out that, according to the Principles of Software Contracts,
most online users did not read a website's terms, even with the enhanced disclosure of the terms via a
click-wrap contract, which increased consumer reading by only .36% when compared to a browse-
wrap contract. Domer v. Menard, Inc., 116 F.4th 686, 703.
















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