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89 N.C. L. Rev. 715 (2010-2011)
Diversity and Corporate Performance: A Review of the Psychological Literature

handle is hein.journals/nclr89 and id is 721 raw text is: DIVERSITY AND CORPORATE PERFORMANCE: A REVIEW OF THE PSYCHOLOGICAL LITERATURE* JENNIFER K. BROOKE & TOM R. TYLER This Article examines two approaches to diversity management in the context of procedural justice theory: 1) maximizing the benefit of diversity in the workplace and 2) minimizing any potential harm. With regard to the former, this Article argues that the application of procedural justice theory will create conditions under which employees of all backgrounds feel comfortable contributing their unique perspectives, thus maximizing the benefits of diversity. Applying procedural justice theory may also reduce potential conflicts arising from a diverse workforce by encouraging non-prejudiced, respectful behavior and strengthening organizational identity. As a test of these principles, a data set of 2,366 employees is examined. These data show that procedural justice principles promote better productivity among both white and black employees. Thus, procedural justice may be an important tool in diversity management. INTRODUCTION .................................................716 I. AN OVERVIEW OF PROCEDURAL JUSTICE THEORY ..............723 II. HARNESSING THE BENEFITS OF DIVERSITY ...... ........726 A. Voice .......................................728 B. Creating a Safe and Fair Environment. .... ..............732 III. AVOIDING THE HARMS ASSOCIATED WITH DIVERSITY........734 A. Reducing Expressions of Prejudice in the Workplace........735 * © 2011 Jennifer K. Brooke & Tom R. Tyler. ** Doctoral student, New York University Department of Psychology. B.A., Emory University, M.A., New York University. For many thoughtful comments on an earlier draft, thanks go to Mary Ellen Bonner and Michael Flynn. Thanks also to Margarita Krochik and Avital Mentovich for many valuable discussions regarding these ideas. I would also like to thank the following individuals for their outstanding research assistance: Christine Anerella, Maria Astashkevich, Lana Buksbaum, Melody Chen, Kyle A. Grazier G'Sell, Daria Gluhareva, MaryBeth Grove, Nicholas Kenna, Chinedu Eke, Vincent Morello, Victor Rios, Catherine Tourangeau, and Jesse Wynhausen. *** University Professor of Psychology/Law, New York University. B.A., Columbia University, M.S., Ph.D., UCLA. Thanks go to the conference participants at the University of North Carolina School of Law.